Business: Resident Journey - Start ()
Business: Resident Journey - Start
This view show the start of the customer journey of a resident with a defective or redundant EEE product. The key business process to be supported by the E6 Service Hub is 'Assess LTE options'.
EEE recommendation required (Business Event) Assess LTE options (Business Process)
EEE recommendation required (Business Event) EEE Product (Business Object)
Assess LTE options (Business Process) Repair Knowledge (Business Object)
Assess LTE options (Business Process) DIY Repair Competence (Business Object)
Assess LTE options (Business Process) Recommendation for EEE Product (Business Event)
Assess LTE options (Business Process) Digital Product Passport (DPP) (Business Object)
Assess LTE options (Business Process) LTE Advice (Business Object)
EEE Owner (Business Role) EEE recommendation required (Business Event)
Resident (Business Actor) EEE Owner (Business Role)
Resident (Business Actor) DIY Repair Competence (Business Object)
EEE Product is End-of-Life (Business Event) Recommendation for EEE Product (Business Event)
EEE Product is refurbishable (Business Event) EEE Product reuse is worthwhile (Business Event)
Repair Knowledge (Business Object) Digital Product Passport (DPP) (Business Object)
EEE Product (Business Object) Digital Product Passport (DPP) (Business Object)
Mobile EEE Product (Business Object) EEE Product (Business Object)
Stationary EEE Product (Business Object) EEE Product (Business Object)
EEE Product repair is worthwile (Business Event) Recommendation for EEE Product (Business Event)
EEE Product reuse is worthwhile (Business Event) Recommendation for EEE Product (Business Event)
EEE product defective (Business Event) EEE recommendation required (Business Event)
EEE product redundant (Business Event) EEE recommendation required (Business Event)
Recommendation for EEE Product (Business Event) RRR Feedback (Business Object)