Waste from Electrical and Electronic Equipment (WEEE) is still growing fast in North-West Europe (NWE), mainly because life-cycles become shorter. A systemic change is needed. New EU regulations drive the transition, but the biggest challenge is their implementation: putting reuse, refurbishment and repair (RRR) first in the order of options offered to citizens. Regions and cities are close to daily practices in the use phase of EEE and promote new circular experiments. The common challenge is to implement the new European norms in the specific conditions of regions across NWE which have different capacities.
In this project we pilot RRR ecosystems in 6 regions across NWE, with the objective to increase the regions’ capacities to manage EEE reuse, repair and refurbishment. E6 focuses on the (physical and digital) infrastructure to provide low-threshold support for citizens and to facilitate a new economy for RRR.
The project develops a joint strategy and action plan to create a multi-component service hub with 6 types of tools (awareness creation, decision support, flow management, business models, data management, integration), with support of knowledge partners (WP1). Six regional pilot ecosystems will test the integrated approach with key stakeholders (from re-use shops to waste management parks and new repair and refurbish business), but foremost citizens (WP2). The pilot experience will be up-scaled at NWE with mutual learning and policy action to promote a Place-Based Circular Model (PBCM) for RRR (WP3).
The project will implement a joint training scheme on learning with communities of practice, across these ecosystems and tools. Transnational collaboration is needed to accelerate and customise a joint model for different types of regions across NWE. The ecosystem approach connects top-down EU directives, with bottom-up (local) capacity building, in order to support a product journey for End-of-Use EEE from a user perspective: ‘where can I go with my devices’.
This architecture model shows the high-level interactions between the participants in the reuse, refurbishment and repair (RRR) ecosystem. The model consists of multiple views from multiple view points. A short reading guide on the views:
Overview: E6 Service Hub show the relations between service hub and the most important RRR participants, processes and application services.
Overview: Knowledge Engine shows the applications involved in the publication of knowledge to the users of the service hub.
Overview: Product Data shows all data elements relavant for the service hub.
To get a feeling for the customer journey of the resident, refer to the views in the Business Customer Journey. Begin with 'Start' and proceed with any of the follow-up journeys 'end-of-lide', 'repair' or 'reuse'.
The original use cases (requirements) for the service hub are depicted in the Capability Views, in particular the 'Capabilities: A Map' view. The other views in this folder show the relation between the individual use cases and business processes and applications involved.
A part of the business participants are modelled in the models in folder 'Business Participants'. The internal business processes have not be detailed yet.
As it is always interesting to have a feeling for the motivations and drivers of each participant, a number of motivation models have been created, see folder 'Motivation Views'.